Game Freezing in Loading Screen

Been having this issue for a while now, and it’s gotten to the point where I can’t play for more than 5 minutes at a time before it happens again. The bug happens when loading a car from the car list or returning to the car list from the editor. The game stalls at the loading screen with the spinning logo forever. CPU activity static, Memory usage static, etc. It just does nothing and can only be killed from task manager. There is no crash report generated and game logs show zero activity during the stalled period.

Here’s the last few lines of the log:

[2018.11.22-04.01.49:988][541]LogScriptCore: Warning: Script Msg: Attempted to access index -1 from array ‘WidgetStack’ of length 0 in ‘/Script/AutomationGame.UIControllerClass’!
Unable to display Script Callstack. Compile with DO_BLUEPRINT_GUARD=1
[2018.11.22-04.01.50:005][541]r.MotionBlur.Amount = “-1”
[2018.11.22-04.01.50:005][541]t.MaxFPS = “60”
[2018.11.22-04.01.51:484][619]CamsoSteamLog: User owns V16 DLC
[2018.11.22-04.01.51:605][619]LogSlate: Took 0.000284 seconds to synchronously load lazily loaded font ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Regular.ttf’ (155K)
[2018.11.22-04.01.58:501][751]LogLevel: ActivateLevel /Game/Levels/Main_Menu 0 0 0
[2018.11.22-04.01.58:501][751]LogLevel: ActivateLevel /Game/Levels/Engine_Designer 1 1 0
[2018.11.22-04.01.58:501][751]LogLevel: ActivateLevel /Game/Levels/Car_Designer 1 1 0
[2018.11.22-04.01.58:729][753]LogLevelActorContainer: Created LevelActorCluster (2) for /Game/Levels/Engine_Designer.Engine_Designer:PersistentLevel with 2 objects, 0 referenced clusters and 6 mutable objects.
[2018.11.22-04.01.58:750][753]LogStreaming: Display: UWorld::AddToWorld: routing Initialize on actors for /Game/Levels/Engine_Designer took (less than) 20.92 ms
[2018.11.22-04.01.58:882][754]LogStreaming: Display: UWorld::AddToWorld: routing Initialize on actors for /Game/Levels/Car_Designer took (less than) 102.31 ms
[2018.11.22-04.02.17:750][757]CamsoLog: Warning: UV stamp mesh, index 0: vert distance is too far!
[2018.11.22-04.02.17:834][757]LogRenderer: Reallocating scene render targets to support 256x256 Format 10 NumSamples 1 (Frame:307).
[2018.11.22-04.02.17:834][757]LogSlate: Took 0.000508 seconds to synchronously load lazily loaded font ‘…/…/…/Engine/Content/EngineFonts/Faces/RobotoBold.ufont’ (160K)
[2018.11.22-04.02.18:558][759]LogRenderer: Reallocating scene render targets to support 1920x1080 Format 10 NumSamples 1 (Frame:307).
[2018.11.22-04.02.28:655][154]CamsoLog: Warning: UV stamp mesh, index 0: vert distance is too far!
[2018.11.22-04.02.45:024][857]LogLevel: ActivateLevel /Game/Levels/Car_Designer 0 0 0
[2018.11.22-04.02.45:024][857]LogLevel: ActivateLevel /Game/Levels/Engine_Designer 0 0 0
[2018.11.22-04.02.45:024][857]LogLevel: ActivateLevel /Game/Levels/Main_Menu 1 1 0

game stalls here and I kill it after 15 seconds

[2018.11.22-04.03.01:440][690]LogSlate: Request Window 'Automation ’ being destroyed
[2018.11.22-04.03.01:440][690]LogStreaming: Display: Suspending async loading (1)
[2018.11.22-04.03.01:483][690]LogStreaming: Display: Resuming async loading (0)
[2018.11.22-04.03.01:484][690]LogSlate: Window 'Automation ’ being destroyed
[2018.11.22-04.03.01:485][690]LogWindowsTextInputMethodSystem: Display: IME system now deactivated.

Any clue as to what’s happening here?

In other news, this game seems to have some memory leakage issues. I admittedly have a handful of mods installed, but each load of a car takes longer and longer, and memory usage spikes during the loading screens. For example, booting up the game takes up 1.5GB, loading a car spikes to 3.4, then drops back to just under 3. Exit the car, it drops to 2.8. Load another car, it spikes to about 8.2, then drops to 4.4 in the editor. Exit it again, it drops to 4.25. Load another car, it spikes to 9.2GB, and so on… It eventually crashes with a memory access violation error code 0x0000-several more zeros-0090.

Have you tried a complete reinstall?

:frowning:

We have seen this occasionally from time to time. But can’t replicate it. What might be worth doing is deleting the %LocalAppData%\AutomationGame\Saved folder.

It might have some errant config files (causing lazy garbage collection) or other cached data upsetting it.

It’s certainly inconsistent. On the day I posted this it was often crashing on the second car load, but today i played several hours without any issues. Ill have to try this next time it starts screwing up again. Will this delete my saved cars? I’ve got a lot of time and work into them and would prefer not to lose them.