Automation Preorders On Rocket Hub

i thought nearly every account you can open these days you got some kind of either visa or master card i have several of both so will be fine :slight_smile:

Some banks don’t, which I found rather surprising as well. Found that issue at a place I worked at when someone wanted to pay with their bank card which wasn’t associated with Visa or MC. The place was only set up for credit cards so they had to run out and get cash since it wouldn’t process through the system (extra charge to get the option to run though as ‘debit’ which company didn’t go for since most associate cards with either Visa or MC).

My card is a Maestro, which I think has something to do with mastercard :geek:

Kept giving me an error that the code on the back of the card was wrong even tho it wasn’t :wink:

I didn’t know Maestro still existed :smiley:

Steve, that does sound like a processing error. Can check with your bank as you likely can do that as a local call and thus not costing anything :slight_smile: Other than that you could try RocketHub’s support to see if there might be an error with their system handling. To help make it easier for you any anyone else that had an error preordering their contact information is at rockethub.com/contact
Hope the problem gets strightened out for you so you can get this extreamly awesome game preordered :smiley:

[quote=“JeffreyCor”]Steve, that does sound like a processing error. Can check with your bank as you likely can do that as a local call and thus not costing anything :slight_smile: Other than that you could try RocketHub’s support to see if there might be an error with their system handling. To help make it easier for you any anyone else that had an error preordering their contact information is at rockethub.com/contact
Hope the problem gets strightened out for you so you can get this extreamly awesome game preordered :smiley:[/quote]

It has the same problem with mine so I think it’s on RocketHubs side.

Hence the second part of my post ^^ which included where to find the information to contact them. :unamused:

Yes, but it saved him phoning his bank for a problem that’s not with them :unamused:

With 212 people having no problems and a few that do, the most likely cause would the the card issuer of those few people and not the same place that 200+ people have had no problem with. Thus first place to check wouldn’t be the place that most have no difficulties with, that is just basic troubleshooting. In addition, until a very recent post it was a blanket ‘not working’ complaint and not specific.

Ok thanks everyone for the help it’s much appreciated.
I have done as you people have suggested and contact my back who “walked” me through filling it the form, they confirmed that I had completed the details correctly and there was no apparent issue with the card and yes I did have money lol my first thought haha…

So I have contacted rockethub who are great and are looking into the issue, been contacted by their processing company who are asking for some information which I plan to send tomorrow before work…

Thanks again people.

Let us know if you need a hand with rockethub, as we have a good relationship with the guys who run it :slight_smile:

Problem solved at long last.

Turns out they don’t accept maestro cards afterall.

got mine :slight_smile:

I’ve placed my order as well :slight_smile:

So I placed my RocketHub preorder a long while ago… still haven’t figured out if I’m supposed to get anything. A code? Something?

Nothing yet, but once we put the demo out you’ll get a full version code, so that you get extra content we put out, and so that you get the full game when it comes out

Also, A Mitsubishi Lancer and an NA MX5? You have good taste in cars! :wink:

Is there any way I can get in on the pre-order through RocketHub? I didn’t do it earlier because I have a mac, but now I am running Windows7 through boot camp and really want to get the goodies.

Thanks guys!

any idea’s when you will be starting your own pre-orders guys?

rocket hub was bad timing for me by the time i saw it it was to close to x-mas for me

i to am keen to get the extra goodies tho :slight_smile:

Its getting closer, things are moving.