Crashing at testing

Support
1

So, after deleting the folder in “My Documents” and a fresh installation, i got the crashing at the aspiration tab, but i can’t seem to test my motor, deleted the folder in “My Documents” repeatable, and changed permissions, it didn’t work, i’m lucky to test a motor once, let alone rebuild it/tune it and try again

Any ideas as to why it’d do this?

Edit-
My units are:
MPH
MPG(US)
PSI
HP
CI
AKI
Foot-Pounds
Inches/Feet

2

Does it give an error message when it does crash?

3

The normal ‘Automation has stopped working’ that Windows 7 puts out, want me to upload my log file?

4

Yup, that’d be good, also a DXDIAG file (Like this - help.ea.com/article/how-to-gath … nformation)

5

Included both log files in My Documents, in case you needed them

Edit-
Now, after a virus scan, running CC-Cleaner and some disk check, it works, guess
KeeEngineLog.txt (16.1 KB)
log.txt (15.1 KB)
DxDiag.txt (46 KB)

6

Hi Camarofan,

Have you managed to get it working then? Looking at the logs, it looks like the graphics driver was crashing when testing. Did this happen as soon as you pressed test, or if you pressed the test button a second time to skip?

Cheers,

7

I did, atleast so far it’s working great!, as for the crashing, I would enter testing, hit ‘start’ and it’d make the noise of the motor starting the test, but i’d get a black screen, followed by the generic windows error, and i don’t know how a graphic driver would crash for Automation and not Dead Island, or Grand Theft Auto

8

Automation does some pretty unique text stuff. Using a rarely used feature in dx9 to get the windows GDI to draw text into directx resources. Some devices/drivers just seem to hate it. The older Radeon 3000 series cards just draw corrupted text.

We have almost got a new system implemented to replace it, but it has taken some time to support additional language sets etc.