Can't Validate Product Key (Can't Connect to Server)

Support
1

I’ve got a problem, when I Try to start up Automation it gives me a prompt that I can’t connect to game.automationgame.com (I can connect to it in my browser just fine)

And when I try to login and Validate my key, it says I can’t connect either. then It asks If i want to continue in offline mode. Which doesn’t work, because I haven’t activated my key yet.

Is there maybe a way to link my account to my key through a browser instead of using the Launcher?

http://s18.postimg.org/7n2he2zmw/Problem.jpg

I hope that this can be fixed :confused: I was looking forward to playing with the Larger engine types.
log.txt (1.98 MB)
KeeEngineLog.txt (220 KB)
DxDiag.txt (63.6 KB)

2

Activate your key (or check to see if it already activated) in “User Control Panel > Automation” here on the forums. Make sure you’re logging into the Automation Launcher using your forum username and password (password is case-sensitive).

3

I am using my Forum Password and Username, And i checked to see if my key was active, it seems like it is active. But It’s the first time starting up the game After i bought it, so the game probably doesn’t recognize my account as a non-demo account.

4

I seem to recall Caz mentioning that could happen if you have a slightly odd network setup. You dont’ happen to be connecting from a university network or something do you?

5

lUd0nO.png1280×720 106 KB

This is what you should see in your user profile under “Automation”.

6

I got no idea about my setup. I live in a assisted living group. So I have no way to change my setup. I do think it’s not an average setup though, but not much I can change about it. Except for maybe taking my desktop to my parents house :neutral_face: .

It hasn’t Always been giving errors like this I think.

And yes, that is what I get when i check my user control panel, so the game is activated.

7

In case this remains unresolved, I would suggest you convert over to Steam as soon as the next version is out, there should be no issue once it’s activated there.
Cheers!

8

Have you got a smartphone with a 3/4g connection? If so, you could turn on your personal hotspot and connect your desktop to that if it has wireless network capabilities.