Direct X Problem

Support
1

Idk how to fix this issue… Help? I have a Dell XPS M1330with the NVIDIA GeForce 8400M video card

02/25/14 20:23:23: DXWSetup: WinMain()
02/25/14 20:23:23: DXWSetup: IsIA64(): not IA64.
02/25/14 20:23:24: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll
02/25/14 20:23:24: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll
02/25/14 20:23:24: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll
02/25/14 20:23:24: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll
02/25/14 20:23:24: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
02/25/14 20:23:24: DXWSetup: DirectX Version: 4.09.00.0904.00
02/25/14 20:23:24: DXWSetup: Setup Version: 4.09.00.0904.00
02/25/14 20:23:24: DXWSetup: A newer version of DirectX have been installed already.
02/25/14 20:23:29: DXWSetup: CDXWSetup::CDXWSetup()
02/25/14 20:23:29: DXWSetup: CDXWSetup::DownloadDXUpdate()
02/25/14 20:23:29: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
02/25/14 20:23:29: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
02/25/14 20:23:29: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
02/25/14 20:23:29: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
02/25/14 20:23:29: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
02/25/14 20:23:29: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
02/25/14 20:23:30: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
02/25/14 20:23:30: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
02/25/14 20:23:30: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
02/25/14 20:23:30: DXWSetup: WM_APP_DOWNLOADDXUPDATE
02/25/14 20:23:30: DXWSetup: CDXWSetup::InitInstallEngine()
02/25/14 20:23:30: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
02/25/14 20:23:30: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
02/25/14 20:23:30: DXWSetup: WM_APP_ENDDOWNLOAD
02/25/14 20:23:34: DXWSetup: CDXWSetup::~CDXWSetup()
02/25/14 20:23:36: DXWSetup: CreatePropertySheet() returns -9.
02/25/14 20:23:36: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.
02/25/14 20:23:36: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll.

How can i fix this?

2

What’s that log file from, is that from the DirectX installer’s log?

3

its from the Directx notepad log

4

Not sure on that one. If directX won’t install properly that’s more of a Windows issue than anything else.

I know sometimes it ends up that you have to do a repair install/reinstall of windows to fix that kind of problem, but not sure in your case, might be worth searching the Microsoft Knowledge Base.