Game exits. Problem with notebook on integated Intel HD Graphics

Support
1

When I try to load a car whicht i have created earlier the game suddenly crashes. Can someone tell me what’s happening? I’ve le steam check the file integrity etc. etc. so euuurrhm help?

The follwing error is generated:

Fatal error: [File:Unknown] [Line: 826] 
Rendering thread exception:
Fatal error: [File:Unknown] [Line: 200] 
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0020 - 'INTERNAL_ERROR')


0x00007ffb9e08a388 KERNELBASE.dll!UnknownFunction []
0x00007ff70f4958d9 AutomationGame-Win64-Shipping.exe!FWindowsErrorOutputDevice::Serialize() []
0x00007ff70f463667 AutomationGame-Win64-Shipping.exe!FOutputDevice::LogfImpl() []
0x00007ff70f40cc38 AutomationGame-Win64-Shipping.exe!FDebug::AssertFailed() []
0x00007ff70f8bdf4e AutomationGame-Win64-Shipping.exe!FD3D11EventNode::StopTiming() []
0x00007ff70f8bf254 AutomationGame-Win64-Shipping.exe!VerifyD3D11Result() []
0x00007ff70f8b338b AutomationGame-Win64-Shipping.exe!FD3D11DynamicRHI::RHICreateUniformBuffer() []
0x00007ff70fad5d6d AutomationGame-Win64-Shipping.exe!CreateSceneTextureUniformBufferSingleDraw<FRHICommandList>() []
0x00007ff70f921da2 AutomationGame-Win64-Shipping.exe!FSceneTextureShaderParameters::Set<FRHIPixelShader * __ptr64,FRHICommandList>() []
0x00007ff70fbc3b5c AutomationGame-Win64-Shipping.exe!TShadowProjectionShaderParameters<0>::Set() []
0x00007ff70fb85fdc AutomationGame-Win64-Shipping.exe!TShadowProjectionPS<1,1,0,1>::SetParameters() []
0x00007ff70fbc0024 AutomationGame-Win64-Shipping.exe!FProjectedShadowInfo::RenderProjection() []
0x00007ff70fbc1ead AutomationGame-Win64-Shipping.exe!FSceneRenderer::RenderShadowProjections() []
0x00007ff70fbc1a35 AutomationGame-Win64-Shipping.exe!FDeferredShadingSceneRenderer::RenderShadowProjections() []
0x00007ff70f9f9c97 AutomationGame-Win64-Shipping.exe!FDeferredShadingSceneRenderer::RenderLights() []
0x00007ff70f97f391 AutomationGame-Win64-Shipping.exe!FDeferredShadingSceneRenderer::Render() []
0x00007ff70fb8313d AutomationGame-Win64-Shipping.exe!FScene::UpdateReflectionCaptureTransform() []
0x00007ff70fb47de4 AutomationGame-Win64-Shipping.exe!TOctree<FPrimitiveSceneInfoCompact,FPrimitiveOctreeSemantics>::FNode::operator=() []
0x00007ff70fb653b8 AutomationGame-Win64-Shipping.exe!TGraphTask<TEnqueueUniqueRenderCommandType<`FScene::UpdateSceneCaptureContents'::`10'::CaptureCommandName,<lambda_2bb81f8b84c395667af0b509a4d35434> > >::ExecuteTask() []
0x00007ff70f3841e1 AutomationGame-Win64-Shipping.exe!FNamedTaskThread::ProcessTasksUntilQuit() []
0x00007ff70fd9d0b2 AutomationGame-Win64-Shipping.exe!RenderingThreadMain() []
0x00007ff70fd9d138 AutomationGame-Win64-Shipping.exe!FRenderingThread::Run() []
0x00007ff70f495647 AutomationGame-Win64-Shipping.exe!FRunnableThreadWin::Run() []
0x00007ff70f48c4cc AutomationGame-Win64-Shipping.exe!FRunnableThreadWin::GuardedRun() []
0x00007ffb9eca4034 KERNEL32.DLL!UnknownFunction []
0x00007ffba1863691 ntdll.dll!UnknownFunction []
1 Like
2

Unreal Engine is exiting due to D3D device being lost.

That means your GPU just stopped responding, so I assume your graphics driver crashed for whatever reason. Is this a repeatable issue? If so, please upload the .car file here so that we can check if there is anything specific going on with the car. We can’t use mods though unless it is a specific single one.

1 Like
3

Let’s find out. Which video/graphics card are you running in your machine?

1 Like
4

It’s not a specific car, it is happening with any car i made, I can build a new one, once saved, it freezes when reopened.

I have an Intel HD Graphics 4400 running in an Lenovo Thinkpad t440something with an i7 4600 and set to highest performance etc etc, so it should be sufficient enough.

5

You should check that thorough the System Requirements website just to be sure, but according to the following forum entry on this subject it doesn’t run as well on integrated graphics though.
INFO: http://phpbb3.automationgame.com/viewtopic.php?f=16&t=388

Otherwise, you can try updating its drivers just to make sure.

6

Don’t ask me how, but it’s working again…:roll_eyes: thanks for helping!

7

Meh, it’s running more or less, but i find it strange that it functioned well before both on my old machine and certainly on this one, nothing changed and suddenly i’m experiencing problems. I know the symptoms might be quite vague but I honoustly can’t believe it’s my machine. Are the other people experiencing this problem?