Steam version Failed to launch

Support
1

Hey guys,

I can’t seem to launch the steam version.
When I click to launch the game, the options menu comes up I click play, then a window opens up, music starts playing and I can see the Automation loading screen for a few seconds then I get error pop ups.

I’m sure I uninstalled all of my previous Automation files before installing the steam version.

I get these 2 errors pop up then exits the game…

#1

The Goggles, they do nothin’!

Fatal error while loading init.lua: [string “–shared\functional\SANDBOX_DATA\CCarCalculat…”]:152: attempt to perform arithmetic on local ‘topRatio’ (a nil value)

OK

#2

Lua Error:

Step() failed!: [string “–client\functional\TimelineManager.lua…”]:824: attempt to index global ‘TrimDesigner’ (a nil value)

You can CTRL+C on this to report it.

Retry Cancel

Any help would be appreciated, cheers!

2

Wow this is weird. I have taken extra measures to stop this sort of startup error from happening.

Although you have stated: “I’m sure I uninstalled all of my previous Automation files before installing the steam version.”

Just to confirm that you have not tried to copy files from the old version to try and save on the download?

First couple of things to try.

In Steam, Right Click Properties on Automation - The Car Company Tycoon Game. Local Files → Browse Local Files.

If the copy is installed correctly it should look like this:

Capture.PNG1059×538 102 KB

Try running Automation Launcher Steam.exe from there and see if that works.

If that still fails, try deleting escripts.zip. Then click on Veryify Integrity of Game Cache under Local Files from above to get steam to download it again.

3

Hey Zeussy,

To be clear I did not copy any files or game saves from stand alone Automation, I went for a clean/fresh install when I downloaded the steam version.

My files look the same as your screenshot, although my icon for ‘automation_icon.ico’ doesn’t have black around it…
I’m sure that is nothing though.

I tried manually clicking the .exe and still got the same problem.

I deleted ‘escripts.zip’ then checked the integrity, Steam said it failed and reacquired the file but still won’t launch.

4

Still the same errors?

Can I get from My Documents\My Games\Automation the following files:

KeeEngineLog.txt
log.txt

You can attach them to a post.

5

Do you think that there is a chance when I uninstalled it left some files in My Documents?

When I uninstalled, I seen it deleted the files in my install directory so I didn’t bother checking for other files it might have left behind…
log.txt (746 KB)
KeeEngineLog.txt (48.6 KB)

6

The Steam version should now be using My Documents\My Games\Automation

Again to try and avoid any weird legacy issues. So unless you purposefully copied save files across there. It should all work.

Again that is why I said this is a weird issue. As I took extra steps with this release to try and eliminate these weird start up bugs.

Looks like you have sent the Logs from the old Folder just in My Documents. (My Documents\Automation) you can safely remove that folder.

7

Sweet, consider that file gone.

Here are the files from XXX\Documents\my games\Automation

Cheer for your help so far :slight_smile:
log.txt (1.02 KB)
KeeEngineLog.txt (3.55 KB)

8

Sort of confirms what I expected.

Can you download and run this: winmd5.com/

And Compute the MD5 of escripts.zip and paste the result here? This is starting to look like a possible hardware fault with your computer.

9

I’m hoping that this is what you meant by the result: 4eed5e3b7f191ca88c5163c08865b4c7

Hardware fault is interesting, to say the least.

10

For the sake of comparing it, this is my MD5: 4eed5e3b7f191ca88c5163c08865b4c7

Would you like to try a MemTest?
memtest.org/

Seems to be a HW related issue for me - game loads Luas into the Rams, game engine reads them and something is making hiccups.

Either that or your CPU is failing over…

What HW specs do you have and how old is the stuff?

11

[quote="_Azza"]I’m hoping that this is what you meant by the result: 4eed5e3b7f191ca88c5163c08865b4c7

Hardware fault is interesting, to say the least.[/quote]

I’m just starting to run out of ideas as to the fault at this point.

The software seems perfectly fine. That checksum matched mine, meaning the zip file is correct. The game starts so it is not a dependency issue. So it starts to feel like a faulty ram module, but it is also weird that it is so consistent. I hate trying to fix PC’s as there are so many variables at work.

12

I find it had to believe that its hardware as this is the ONLY thing that I have encountered that doesn’t work.
I do understand what you mean about it being hard diagnosing PC’s as the very so much.

I have deleted the game and files and am reinstalling… worth a shot

My PC specs:

CPU: AMD 8350FX (not overclocked or anything)
GPU: ASUS R9-280X DUCII
MOBO: ASUS M95A7 R2.0
RAM: x2 4gb Kingston HyperX 1600MHz
Then I have a few SSD’s and HDD’s too.

13

There can be a ton of issues.
Depending on game and methods of programs you may never encounter HW issues. But one specific thing uses a way different instruction which causes some failing in a even slightly faulty part which works fine with everything else you throw at it.

I also find it hard to believe, but your game fails upon loading data from escripts.zip. That means some part there must be faulty, but the MD5 Hash hints that the file is perfectly okay.
You can try to MD5 the shippng and launcher executable too and post the results here. Something could be dodgy there too as they are responsible for loading it up.

But my tip is on the HW side somewhere… Game loads perfectly fine scripts.zip and fails due to an error in it - WEIRD!

14

I have reinstalled the game for a ‘fresh’ install and restarted my pc and still the same issue.

Here are the MD5’s for the folling;
-launcher .exe : 1e2ca8c7cc2b58b6264d7915d2d65bd3
-Shippng : 16edc112540a10b56bcb658c44748849

I will try memtest86+ in a wee bit.

15

if it helps at all i’m getting the exact same issue

16

Well its kind of good to know I’m not the only one haha :confused:

Has the game engine changed much between the steam and non steam version? Because I could run the latest non-steam version fine.

17

[quote=“_Azza”]

Well its kind of good to know I’m not the only one haha :confused:

Has the game engine changed much between the steam and non steam version? Because I could run the latest non-steam version fine.[/quote]

there must be significant changes in the latest update, i was able to run it before as well

18

arg my poor brain. I just realised that I have had this issue, before during development, and it was a real stickler to pin down.

Scratching my brain to try and remember what on earth it was.

19

Keep thinking Zeussy! I’m counting on ya :slight_smile:

I ran a RAM test that win7 has built in and it came back with no errors after restarting…

20

So I talked this problem over on #lua but lost the logs. Talk to a friend and found the logs the final chat line was:

Thanks past self. Working on a way to help debug this on the first small bug fix update.